MHealth Apps for Older Adults: A Method for Development and User Experience Design Evaluation. (April 2021)

• Record Type: Journal Article
• Authors: Kirkscey, Russell
• Is Part Of: Journal of technical writing & communication. Volume 51:Number 2(2021)
• Page Start: 199
• Page End: 217
• Publication Date: 2021-04
• Subjects: usability testing -- older adults -- health information technology -- mHealth apps -- user experience design -- complex systems -- health care; Technical writing -- Periodicals; 808.0666
• DOI: 10.1177/0047281620907939
• Languages: English
• ISSNs: 0047-2816

Abstract

This study details a method for mHealth app development and user experience design (UX) evaluation, which generates a comprehensive list of stakeholder-users, acknowledges UX barriers, advocates multiple methods, and argues that developers should address the UX needs of each stakeholder-user in a complex health-care system. A case study of a research project on an mHealth app for women who are considering prevention of or treatment for osteoporosis assists to elaborate and define the method. To find any measure of success, a fully functional app for older users should be integrated into the entire health-care system.