Cite
HARVARD Citation
Hollebeek, L. et al. (2021). Rise of the Machines? Customer Engagement in Automated Service Interactions. Journal of service research. pp. 3-8. [Online].
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Hollebeek, L. et al. (2021). Rise of the Machines? Customer Engagement in Automated Service Interactions. Journal of service research. pp. 3-8. [Online].