What dimensions of career expos have the most impact on student satisfaction?. (November 2020)

• Record Type: Journal Article
• Authors: Lee, Myong Jae (M.J.); Lee, Patrick C.; Dopson, Lea R.; Yoon, Sungsik
• Is Part Of: Journal of hospitality, leisure, sport & tourism education. Volume 27(2020)
• Publication Date: 2020-11
• Subjects: Career expo -- Exhibitors -- Career engagement -- Student satisfaction; Hospitality industry -- Study and teaching -- Periodicals; Leisure industry -- Study and teaching -- Periodicals; Recreation industry -- Study and teaching -- Periodicals; Tourism -- Study and teaching -- Periodicals; 338.4791071
• DOI: 10.1016/j.jhlste.2020.100263
• Languages: English
• ISSNs: 1473-8376

Abstract

Abstract: Even though the career expo is an important career engagement initiative for hospitality management programs, it has been under-researched in hospitality education. Hence, this study investigated the underlying quality dimensions of hospitality career expos and their impact on student satisfaction. A total of 319 useable student responses were collected from 11 hospitality programs. Five quality dimensions of hospitality career expos were identified through exploratory factor analysis. The results of multiple regression analysis indicated that four out of five career expo factors (exhibitor performance, pre-event service, event organization, and job information) have a significant impact on student satisfaction with career expos. Detailed implications for event organizers and hospitality management programs are discussed.