Relationship between Organizational Citizenship Behavior and Social Capital: Survey from Hospital Setting. Issue 3 (2nd July 2020)

• Record Type: Journal Article
• Authors: Jafari, Mehdi; Ghasemyani, Shabnam; Sadeghifar, Jamil; Shams, Lida; Naderimanesh, Khodadad
• Is Part Of: Hospital topics. Volume 98:Issue 3(2020)
• Page Start: 81
• Page End: 88
• Publication Date: 2020-07-02
• Subjects: Organizational citizenship behavior -- social capital -- hospital -- staff -- Iran; Hospitals -- Administration -- Periodicals; Hospitals -- Periodicals; 362.11068
• DOI: 10.1080/00185868.2020.1784813
• Languages: English
• ISSNs: 0018-5868

Abstract

Abstract: Background: The importance of organizational citizenship behavior in the hospital is increasing positive relationships between employees and engages them in organizational activities. Methods: This study is a descriptive-correlation survey, the research population consisted of all the staff of selected hospital of IUMS, and 312 of them were chosen based on the formulas and were selected by two-stage sampling. The tools used in the study were two questionnaires. Results: The mean and standard deviation of the two components of social capital and citizenship behavior were moderate. Conclusion: Strengthening the components of employee's citizenship behavior can increase the staff's satisfaction and productivity while increasing social capital in hospitals.