Cite
HARVARD Citation
De Keyser, A. et al. (n.d.). Moving the Customer Experience Field Forward: Introducing the Touchpoints, Context, Qualities (TCQ) Nomenclature. Journal of service research. pp. 433-455. [Online].
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De Keyser, A. et al. (n.d.). Moving the Customer Experience Field Forward: Introducing the Touchpoints, Context, Qualities (TCQ) Nomenclature. Journal of service research. pp. 433-455. [Online].