Cite
HARVARD Citation
Hewagama, G. et al. (2019). Service recovery through empowerment? HRM, employee performance and job satisfaction in hotels. International journal of hospitality management. pp. 73-82. [Online].
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Hewagama, G. et al. (2019). Service recovery through empowerment? HRM, employee performance and job satisfaction in hotels. International journal of hospitality management. pp. 73-82. [Online].