Eyes wide open. (2nd June 2020)
- Record Type:
- Journal Article
- Title:
- Eyes wide open. (2nd June 2020)
- Main Title:
- Eyes wide open
- Authors:
- Sharma, Priya
- Abstract:
- Abstract : Priya Sharma suggests that a transparent approach to complaints handling can make a difference to patient satisfaction Aim: The reader should be able to understand the key components of effective complaints handling. Objectives: To have an overview of the General Dental Council's expectations To appreciate the importance of following a complaints handling policy To understand how communication skills – verbal, written and non-verbal – are of primary importance.
- Is Part Of:
- Dental nursing. Volume 16:Number 6(2020)
- Journal:
- Dental nursing
- Issue:
- Volume 16:Number 6(2020)
- Issue Display:
- Volume 16, Issue 6 (2020)
- Year:
- 2020
- Volume:
- 16
- Issue:
- 6
- Issue Sort Value:
- 2020-0016-0006-0000
- Page Start:
- 280
- Page End:
- 281
- Publication Date:
- 2020-06-02
- Subjects:
- Dental assistants -- Great Britain -- Periodicals
617.602310941 - Journal URLs:
- http://www.dental-nursing.co.uk/ ↗
http://www.markallengroup.com/ma-healthcare/ ↗ - DOI:
- 10.12968/denn.2020.16.6.280 ↗
- Languages:
- English
- ISSNs:
- 1749-6799
- Deposit Type:
- Legaldeposit
- View Content:
- Available online (eLD content is only available in our Reading Rooms) ↗
- Physical Locations:
- British Library DSC - BLDSS-3PM
British Library HMNTS - ELD Digital store - Ingest File:
- 14119.xml