Towards an encompassing maturity model for the management of higher education institutions. (1st August 2020)

• Record Type: Journal Article
• Authors: Pereira, Rui Humberto; Carvalho, João Vidal De; Rocha, Álvaro
• Is Part Of: International journal of grid and utility computing. Volume 11:Number 5(2020)
• Page Start: 714
• Page End: 724
• Publication Date: 2020-08-01
• Subjects: stages of growth -- maturity models -- higher education institutions -- management; Electronic data processing -- Distributed processing -- Periodicals; Electronic commerce -- Management -- Computer programs -- Periodicals; 004.605
• Languages: English
• ISSNs: 1741-847X

Abstract

Maturity models (MM) have been adopted in organisations from different sectors of activity, as guides and references for Information Systems (IS) management. In the educational field, these models have also been used to deal with the enormous complexity and demand of IS management. This paper presents a research project that aims to develop a new MM for Higher Education Institutions (HEI) that helps them to address those problems, as a useful tool for the management of their IS (and institutions as well). Thus, the MM in this area are identified, as well as the characteristics and gaps that they present, justifying the need and the opportunity for a new and comprehensive MM. Finally, we discuss the methodology for the development of MM that will be adopted for the design of the new model (called HEIMM) and the underlying reasons for its choice. At the moment, we are developing the HEIMM.