Cite
HARVARD Citation
Pfiffner, R. (2020). Measuring quality for human service improvement: How nonprofits meet the quality requirements of public authorities. Nonprofit management & leadership. 31 (1), pp. 103-127. [Online].
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Pfiffner, R. (2020). Measuring quality for human service improvement: How nonprofits meet the quality requirements of public authorities. Nonprofit management & leadership. 31 (1), pp. 103-127. [Online].