The Patient in Patient Safety: Unique Perspectives of Researchers Who are also Patients. Issue 1 (September 2020)

• Record Type: Journal Article
• Authors: Papautsky, Elizabeth Lerner; Holden, Richard J.; Valdez, Rupa S.; Ernst, Katie; Kushniruk, Andre
• Is Part Of: Proceedings of the International Symposium of Human Factors and Ergonomics in Healthcare. Volume 9:Issue 1(2020)
• Page Start: 292
• Page End: 296
• Publication Date: 2020-09
• Subjects: Human engineering -- Periodicals; Medical care -- Periodicals; 620.8
• DOI: 10.1177/2327857920091065
• Languages: English
• ISSNs: 2327-8579

Abstract

In a panel format, four systems researchers who are also patients described their experiences navigating their care continuum in relation to human factors topics. Getting inside the heads of researcher-patients is an opportunity to elicit unique perspectives on healthcare, which may not be captured through research alone. Researcher-patients may navigate and observe their care continuum with a lens attuned to identifying research questions, as well as gaps and opportunities for interventions that support patients in health-related work, clinicians in decision making, and a culture shift towards effective patient-clinician teaming in service of improved safety and quality. We provide detailed recommendations, as well as a concise take-away tool intended for healthcare organizations.