Continuance of E-Textbook Use by Tertiary Students: A Qualitative Approach. Issue 3 (3rd May 2020)

• Record Type: Journal Article
• Authors: D'Ambra, John; Wilson, Concepcion S.; Akter, Shahriar
• Is Part Of: Journal of computer information systems. Volume 60:Issue 3(2020)
• Page Start: 223
• Page End: 232
• Publication Date: 2020-05-03
• Subjects: E-textbooks -- e-books -- expectation-confirmation theory -- ECT -- causal mapping -- RCM; Electronic data processing -- Study and teaching -- Periodicals; 658.4038011
• DOI: 10.1080/08874417.2018.1456987
• Languages: English
• ISSNs: 0887-4417

Abstract

ABSTRACT: Textbooks are an important information resource for tertiary students. E-textbooks are now widely available and accessible to students offering them distinct advantages over print books at lower costs. However the uptake of e-textbooks has been slow and student preferences for either medium are not well understood. This study adopts a qualitative approach using an expectation-confirmation theory (ECT) lens and revealed causal mapping to understand from students participating in focus groups, their intentions to continue using e-textbooks. We extend ECT by including two new constructs: perceived quality and perceived value. The results assist in interpreting students' behavior regarding intentions to continue using e-textbooks and the efficacy of the extended ECT model.