Designing a smart information system: the influence of feedback on energy conservation persuasion. Issue 4 (20th April 2020)

• Record Type: Journal Article
• Authors: Ji, Xiang; Swoboda, Markus; Rau, Pei-Luen Patrick; Sun, Na
• Is Part Of: Enterprise information systems. Volume 14:Issue 4(2020)
• Page Start: 480
• Page End: 495
• Publication Date: 2020-04-20
• Subjects: Energy conservation -- enterprise information system -- smart technology -- feedback -- behaviour changes; Information storage and retrieval systems -- Periodicals; Management information systems -- Periodicals; Electronic commerce -- Periodicals; 658.4038011
• DOI: 10.1080/17517575.2018.1556813
• Languages: English
• ISSNs: 1751-7575

Abstract

ABSTRACT: This study explored whether a smart information system can motivate users to conserve energy in the home environment. Three kinds of feedback information based on user decisions were discussed: emotion feedback with a happy mood, average feedback of a comparison group and ranking feedback within a comparison group. An experiment validated that all the feedbacks had a positive influence on users' energy conservation performance. Users' positive attitude toward the social group that they lived in and compared with would increased users' environmentally friendly behaviours. Finally, several suggestions on the design of energy feedback are provided.