Enhancing Interprofessional Communications Training in Internal Medicine. Lessons Drawn From a Systematic Scoping Review From 2000 to 2018. Issue 1 (2020)

• Record Type: Journal Article
• Authors: Ng, Cheng Han; Ong, Zhi Hao; Koh, Jeffery Wei Heng; Ang, Rachel Zu Er; Tan, Laura Hui Shuen; Tay, Kuang Teck; Chin, Annelissa Mien Chew; Toh, Ying Pin; Zhou, Jamie Xuelian; Krishna, Lalit Kumar Radha
• Is Part Of: Journal of continuing education in the health professions. Volume 40:Issue 1(2020)
• Publication Date: 2020
• Subjects: interprofessional -- multidisciplinary -- collaboration -- interprofessional communication -- internal medicine -- physician communication training -- communication training -- communications training program; Medicine -- Study and teaching (Continuing education) -- Periodicals; Paramedical education -- Periodicals; Medical education -- Periodicals; 610.7
• DOI: 10.1097/CEH.0000000000000278
• Languages: English
• ISSNs: 0894-1912

Abstract

Abstract : Introduction: Interprofessional communication (IPC) enhances patient experiences and outcomes and improves well-being and satisfaction among health care professionals. This scoping review seeks to guide design of IPC training in internal medicine. Methods: The framework of Arksey and O'Malley (2005) guided this systematic scoping review in internal medicine across PubMed, Embase, CINAHL, Scopus, PsycINFO, ERIC, JSTOR, and Google Scholar databases for publications from the years 2000 to 2018. Results: Twenty-two thousand eight hundred seventy-four abstracts were retrieved, 326 full-text articles were reviewed, and 32 articles were included. The themes identified using directed content analysis were indications for an IPC program, training stages, and obstacles. The rationale for IPC programs was to improve interprofessional teamwork and enhance patient care. IPC training occurs in five stages beginning with instilling the role, value, and skills behind IPC and gradually practicing these skills within the clinical setting. The challenges to IPC highlight the need to confront workplace hierarchies and the lack of resources. Discussion: The findings of this systematic scoping review also serve to underscore the importance of understanding, evaluating, and influencing the clinical environment and the work environment and the need for new assessment tools that will guide the individualized, longitudinal, competency-based learning process that underpins IPC training. Abstract : Supplemental Digital Content is Available in the Text.