Tourists' perception of time: Directions for design. (July 2020) - Pearce, Philip L.
Abstract: How tourists perceive, use and respond to time in their holiday experiences provide opportunities for recasting the design of many situations. Drawing on work in cognitive psychology and neuroscience, this review paper considers ideas about the perception of time and temporal features of tourists' social episodes. Specific studies are outlined that document tourists' use of time and the management of time. Key links between time, emotion and other triggers to recall are considered. Six principles for furthering the consideration of time in the better design of contemporary tourism experiences are then articulated. The defining principles are Specifying duration, Managing and filling downtime, Preparing for emergencies, Tailoring tourist sequences, Encouraging engagement, and Implicating time in memorability. Highlights: Foundations of time perception documented Emphasis on experience as chunks of time Examples of tourism episodes and the role of time Illustration of time across the experience trajectory Five themes for design inductively suggested