A literature review of mobility services: definitions, modelling state-of-the-art, and key considerations for a conceptual modelling framework. Issue 3 (3rd May 2020)

• Record Type: Journal Article
• Authors: Calderón, Francisco; Miller, Eric J.
• Is Part Of: Transport reviews. Volume 40:Issue 3(2020)
• Page Start: 312
• Page End: 332
• Publication Date: 2020-05-03
• Subjects: Mobility as a Service -- mobility services -- supply -- agent-based modelling -- conceptual framework; Transportation -- Periodicals; Transportation engineering -- Periodicals; 380.5
• DOI: 10.1080/01441647.2019.1704916
• Languages: English
• ISSNs: 0144-1647

Abstract

ABSTRACT: This paper presents a comprehensive literature review focused on the supply side of mobility services, providing relevant insights at the conceptual, operational, and modelling levels. Definitions are first drawn from the Mobility as a Service paradigm due to its predominance in the literature. This is followed by an assessment of the operational features of a range of mobility services, including carsharing, bikesharing, ridehailing, and demand responsive transit. To conclude the review, the state-of-the-art in modelling approaches for mobility services is reported, at different levels of complexity and integration. Three of the most important findings and arguments from this paper suggest that a high degree of generality exists for operational features of mobility services; that it is essential to make a distinction between Mobility as a Service and a mobility service in isolation; along with the argument that human agency should be carefully considered in modelling efforts, both for user agent and driver agent decision-making processes. Finally, key considerations are proposed for the future development of a conceptual framework for modelling the supply side of mobility services, which would have a generic service provider model as its core component.