Enhancing quality management through intra- and inter-plant integration in manufacturing networks. (2nd April 2020)

• Record Type: Journal Article
• Authors: Shou, Yongyi; Li, Lingjia; Kang, Mingu; Park, Youngwon
• Is Part Of: Total quality management & business excellence. Volume 31:Number 5/6(2020)
• Page Start: 623
• Page End: 635
• Publication Date: 2020-04-02
• Subjects: Quality management -- manufacturing network -- intra-plant integration -- inter-plant integration; Total quality management -- Periodicals; Quality control -- Periodicals; Quality assurance -- Periodicals; Production management -- Quality control -- Periodicals; 658.401305
• DOI: 10.1080/14783363.2018.1440968
• Languages: English
• ISSNs: 1478-3363

Abstract

Abstract : This study investigates the relationships among quality management (QM), integration and business performance in the context of manufacturing networks. Specifically, two kinds of integration in manufacturing networks are examined: intra-plant integration (integration across functions within a plant) and inter-plant integration (integration across plants within a manufacturing network). An international survey of 493 manufacturing plants was used to test the hypothesised relationships. Results show that both intra-plant integration and inter-plant integration enhance QM practices and business performance. Moreover, intra-plant integration is a prerequisite for inter-plant integration while inter-plant integration has a more significant effect on QM than intra-pant integration does.