Human-Centered Artificial Intelligence: Reliable, Safe & Trustworthy. Issue 6 (2nd April 2020)

• Record Type: Journal Article
• Authors: Shneiderman, Ben
• Is Part Of: International journal of human-computer interaction. Volume 36:Issue 6(2020)
• Page Start: 495
• Page End: 504
• Publication Date: 2020-04-02
• Subjects: Human-computer interaction -- Periodicals; 004.01905
• DOI: 10.1080/10447318.2020.1741118
• Languages: English
• ISSNs: 1044-7318

Abstract

ABSTRACT: Well-designed technologies that offer high levels of human control and high levels of computer automation can increase human performance, leading to wider adoption. The Human-Centered Artificial Intelligence (HCAI) framework clarifies how to (1) design for high levels of human control and high levels of computer automation so as to increase human performance, (2) understand the situations in which full human control or full computer control are necessary, and (3) avoid the dangers of excessive human control or excessive computer control. The methods of HCAI are more likely to produce designs that are Reliable, Safe & Trustworthy (RST). Achieving these goals will dramatically increase human performance, while supporting human self-efficacy, mastery, creativity, and responsibility.