Appointment scheduling of inpatients and outpatients in a multistage integrated surgical suite: Application to a Tunisian ophthalmology surgery department. Issue 1 (2nd January 2018)

• Record Type: Journal Article
• Authors: Chabouh, Safa; Hammami, Sondes; Marcon, Eric; Bouchriha, Hanen
• Is Part Of: Journal of simulation. Volume 12:Issue 1(2018)
• Page Start: 67
• Page End: 75
• Publication Date: 2018-01-02
• Subjects: Discrete-event simulation -- optimisation -- appointment scheduling -- integrated surgical suite -- inpatient/outpatient flows; Operations research -- Periodicals; Mathematical models -- Periodicals; Simulation methods -- Periodicals; 511.805
• DOI: 10.1080/17477778.2017.1398288
• Languages: English
• ISSNs: 1747-7778

Abstract

Abstract: This article addresses the challenges of appointment scheduling of inpatients and outpatients with stochastic service times in a multistage integrated surgical suite. It takes into account the availability and compatibility of resources, with the presence of a variety of patient types. Twelve appointment heuristics are proposed and evaluated by means of a discrete event simulation model, in terms of expected patient waiting time and expected surgical suite completion time. These heuristics are further compared with a lower bound obtained by a mixed integer program. The computational experiments are based on real data of a hospital-integrated facility within an ophthalmology surgery department in a Tunisian hospital.