A framework to analyze knowledge management system adoption through the lens of organizational culture. Issue 2 (5th April 2019)

• Record Type: Journal Article
• Authors: Tounkara, Thierno
• Editors: Matta, Nada; Mercier-Laurent, Eunika; Carrillo, Tatiana Reyes; Boulanger, Danielle
• Is Part Of: AI EDAM. Volume 33:Issue 2(2019)
• Page Start: 226
• Page End: 237
• Publication Date: 2019-04-05
• Subjects: Information system, -- knowledge management, -- knowledge management system, -- organizational culture, -- technology adoption; Engineering design -- Data processing -- Periodicals; Artificial intelligence -- Periodicals; Expert systems (Computer science) -- Periodicals; 620.00420285
• DOI: 10.1017/S089006041900009X
• Languages: English
• ISSNs: 0890-0604

Abstract

Abstract: Although, the knowledge management (KM)-culture research has helped to validate the importance of cultural values for companies' KM initiatives and provided insights into some important values, it still lacks frameworks and analysis outlining how specific types of cultural values might relate to Knowledge Management system (KMS) adoption and subsequent outcomes. In this paper, we provide a three-dimensional framework to help managers articulate how culture affects their unit's ability to create, transfer, and apply knowledge through KMS use. To illustrate the application of the framework, we also present an exploratory case study we have performed in an international organization in the area of development assistance and capacity development.