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HARVARD Citation
Yang, S. et al. (2019). Service quality variation monitoring using the interquartile range control chart. Quality technology & quantitative management. 16 (5), pp. 613-627. [Online].
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Yang, S. et al. (2019). Service quality variation monitoring using the interquartile range control chart. Quality technology & quantitative management. 16 (5), pp. 613-627. [Online].