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HARVARD Citation
Wei, S. et al. (2017). Recovering co-created service failures: the missing link of perceived justice and ethicalness. Journal of services marketing. 31 (7), pp. 921-935. [Online].
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Wei, S. et al. (2017). Recovering co-created service failures: the missing link of perceived justice and ethicalness. Journal of services marketing. 31 (7), pp. 921-935. [Online].