A multi-dimensional model of Enterprise Resource Planning critical success factors. Issue 1 (2nd January 2020)

• Record Type: Journal Article
• Authors: Vargas, Marcela Alejandra; Comuzzi, Marco
• Is Part Of: Enterprise information systems. Volume 14:Issue 1(2020)
• Page Start: 38
• Page End: 57
• Publication Date: 2020-01-02
• Subjects: Enterprise computing systems -- Enterprise Resource Planning (ERP) -- project management -- Enterprise applications -- Critical Success Factor (CSF); Information storage and retrieval systems -- Periodicals; Management information systems -- Periodicals; Electronic commerce -- Periodicals; 658.4038011
• DOI: 10.1080/17517575.2019.1678072
• Languages: English
• ISSNs: 1751-7575

Abstract

ABSTRACT: Recent literature on ERP implementation Critical Success Factors has focused on how different factors characterizing the context of the implementing firm, such size or culture, affect the relative importance of CSFs. Based on a systematic analysis of recent literature, this paper proposes a comprehensive model of contextual factors affecting the importance of ERP implementation CSFs. The proposed model answers the call for research on CSF to focus more on context determining CSF effectiveness. It also helps practitioners to identify important success factors in ERP implementations, calling for more research about specific contextual factors and CSFs in determining ERP implementation success.