A synthesis of expatriate competence, intelligence, adaptability, work-role demand and organisational support on expatriation effectiveness. (26th December 2019)

• Record Type: Journal Article
• Authors: Lee, Li-Yueh; Nguyen, Phuoc-Thien
• Is Part Of: International journal of services and standards. Volume 13:Number 1/2(2019)
• Page Start: 83
• Page End: 103
• Publication Date: 2019-12-26
• Subjects: cross-cultural dynamic competence -- cross-cultural adjustment -- expatriate effectiveness -- non-ethnocentrism -- work-role demand; Standardization -- Periodicals; Customer services -- Standards -- Periodicals; 389.605
• Languages: English
• ISSNs: 1740-8849

Abstract

Based on a series of literature reviews, 27 research hypotheses were developed for further empirical testing. Using 244 overseas expatriate respondents as the sample, the research results show that cross-cultural static competences have positive influence on cross-cultural dynamic competences and cross-cultural adjustment; work role demands have a negative influence on cross-cultural dynamic competences and cross-cultural adjustment; relational skills. Perceived host attitude toward expatriates has a positive influence on expatriate adjustment; cross-cultural dynamic competences have positive influence on cross-cultural adjustment; cross-cultural dynamic competences and adjustment have a positive influence on expatriate effectiveness; and innovative work behaviour and job satisfaction have a positive influence on expatriate performance. In terms of moderating effects, expatriate intelligence and cultural adaptability strengthen the influence of cross-cultural static competences and work role demands on cross-cultural dynamic competences and adjustment; also, perceived assignment value and organisational support strengthen the influence of cross-cultural dynamic competencies and adjustment on expatriate effectiveness.