Using student data: Student-staff collaborative development of compassionate pedagogic interventions based on learning analytics and mentoring. (November 2019)

• Record Type: Journal Article
• Authors: Benkwitz, A.; Parkes, S.; Bardy, H.; Myler, K.; Peters, J.; Akhtar, A.; Keeling, P.; Preece, R.; Smith, T.
• Is Part Of: Journal of hospitality, leisure, sport & tourism education. Volume 25(2019)
• Publication Date: 2019-11
• Subjects: Learning analytics -- Mentoring -- Student data -- Partnership; Hospitality industry -- Study and teaching -- Periodicals; Leisure industry -- Study and teaching -- Periodicals; Recreation industry -- Study and teaching -- Periodicals; Tourism -- Study and teaching -- Periodicals; 338.4791071
• DOI: 10.1016/j.jhlste.2019.100202
• Languages: English
• ISSNs: 1473-8376

Abstract

Abstract: UK Universities are increasingly being 'encouraged' to focus on student engagement, retention and performance, with learning analytics becoming commonplace. Based on inter-related student-staff partnerships, this study adopted a human and compassionate approach to the use of student data and subsequent interventions. Analysis of focus group and interview data from 86 student participants explored key themes: peer-mentoring increasing engagement with the communal-habitus; increased confidence and engagement; and the demystification and humanisation of the university environment. Findings highlight the importance of emphasising human and compassionate support for students within rapidly developing learning analytics approaches, with subject-specific peer-mentoring found here to be beneficial.