User attitudes and behaviors toward personalized control of privacy settings on smartphones. (29th August 2018)

• Record Type: Journal Article
• Authors: Zhou, Yun; Qi, Lianyong; Raake, Alexander; Xu, Tao; Piekarska, Marta; Zhang, Xuyun
• Other Names: Żółkiewski Sławomir guestEditor.; Chybowski Leszek guestEditor.; Wen Sheng guestEditor.; Castiglione Aniello guestEditor.; Wang Tian guestEditor.; Alam Bhuiyan Md Zakirul guestEditor.
• Is Part Of: Concurrency and computation. Volume 31:Number 22(2019)
• Page Start: n/a
• Page End: n/a
• Publication Date: 2018-08-29
• Subjects: access control -- fog computing -- personalized privacy -- smart phone -- user study; Parallel processing (Electronic computers) -- Periodicals; Parallel computers -- Periodicals; 004.35
• DOI: 10.1002/cpe.4884
• Languages: English
• ISSNs: 1532-0626

Abstract

Summary: The fine‐grained access control has been proved to be a reliable tool to ensure preserving of privacy of end users. In fog computing, one of the challenges is to understand users' attitudes and behaviors toward personalized control. However, few of studies have given a clear view on users' perception of the burden of interactivity when they set complex privacy settings. To this end, we conducted a user study including a lab study with 26 participants and an evaluation with 223 participants. From the lab study, we found that participants were satisfied with improved privacy settings but did not adapt well to complex personalized interfaces. We proposed effective methods to assist users to balance between the full control and the additional interaction burden, including sorting, recommendations, and establishing profiles. After this lab study, we organized a survey evaluation additionally to explore users' current usage of privacy features. Results from the evaluation showed that the principle reason that users failed to use privacy features was that they were not appropriately aware of these features. A key conclusion is that privacy settings should not only let users take over the control of smartphones but also inform them of the knowledge on privacy practices.