Smart Home Technology Diffusion in a Living Laboratory. (January 2020)

• Record Type: Journal Article
• Authors: Wright, David; Shank, Daniel B.
• Is Part Of: Journal of technical writing & communication. Volume 50:Number 1(2020)
• Page Start: 56
• Page End: 90
• Publication Date: 2020-01
• Subjects: adoption -- diffusion -- innovation -- smart home -- social psychology -- technical communication -- technology; Technical writing -- Periodicals; 808.0666
• DOI: 10.1177/0047281619847205
• Languages: English
• ISSNs: 0047-2816

Abstract

Smart home products continue to rise in popularity but have yet to achieve widespread adoption. There is little research on how the general population perceives benefits of different smart home devices beyond general surveys. Using a living laboratory of five solar houses that we equipped with a range of smart home devices, we assessed how university student residents learn about, use, and gain interest in adopting this smart home technology. Analysis of data confirms that users find lifestyle benefits to be the most important motivators for adopting smart home technology. Yet without training in using that technology, these benefits do not outweigh the risks associated with learning to operate that technology.