Cite
HARVARD Citation
Følstad, A. et al. (2018). Applying Transactional NPS for Customer Journey Insight: Case Experiences and Lessons Learned. Services marketing quarterly. 39 (3), pp. 208-224. [Online].
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Følstad, A. et al. (2018). Applying Transactional NPS for Customer Journey Insight: Case Experiences and Lessons Learned. Services marketing quarterly. 39 (3), pp. 208-224. [Online].