"Warning! You're entering a sick zone": The construction of risk and privacy implications of disease tracking apps. Issue 6 (14th October 2019)

• Record Type: Journal Article
• Authors: Mitchell, Scott S.D.
• Is Part Of: Online information review. Volume 43:Issue 6(2019)
• Page Start: 1046
• Page End: 1062
• Publication Date: 2019-10-14
• Subjects: Surveillance -- Privacy -- Mobile apps -- Data -- Disease tracking -- Surveillance medicine; 025.04
• DOI: 10.1108/OIR-03-2018-0075
• Languages: English
• ISSNs: 1468-4527

Abstract

Abstract : Purpose: Traditional public health methods for tracking contagious diseases are increasingly complemented with digital tools, which use data mining, analytics and crowdsourcing to predict disease outbreaks. In recent years, alongside these public health tools, commercial mobile apps such as Sickweather have also been released. Sickweather collects information from across the web, as well as self-reports from users, so that people can see who is sick in their neighborhood. The purpose of this paper is to examine the privacy and surveillance implications of digital disease tracking tools. Design/methodology/approach: The author performed a content and platform analysis of two apps, Sickweather and HealthMap, by using them for three months, taking regular screenshots and keeping a detailed user journal. This analysis was guided by the walkthrough method and a cultural-historical activity theory framework, taking note of imagery and other content, but also the app functionalities, including characteristics of membership, "rules" and parameters of community mobilization and engagement, monetization and moderation. This allowed me to study HealthMap and Sickweather as modes of governance that allow for (and depend upon) certain actions and particular activity systems. Findings: Draw on concepts of network power, the surveillance assemblage, and Deleuze's control societies, as well as the data gathered from the content and platform analysis, the author argues that disease tracking apps construct disease threat as omnipresent and urgent, compelling users to submit personal information – including sensitive health data – with little oversight or regulation. Originality/value: Disease tracking mobile apps are growing in popularity yet have received little attention, particularly regarding privacy concerns or the construction of disease risk.