Using timbre to improve performance of larger auditory alarm sets. Issue 12 (2nd December 2019)

• Record Type: Journal Article
• Authors: Rayo, Michael F.; Patterson, Emily S.; Abdel-Rasoul, Mahmoud; Moffatt-Bruce, Susan D.
• Is Part Of: Ergonomics. Volume 62:Issue 12(2019)
• Page Start: 1617
• Page End: 1629
• Publication Date: 2019-12-02
• Subjects: Alarms and warnings -- human-machine systems -- patient safety -- health care ergonomics -- sound and noise; Human engineering -- Periodicals; Cybernetics -- Periodicals; Industrial management -- Periodicals; Ergonomie -- Périodiques; Cybernétique -- Périodiques; Gestion d'entreprise -- Périodiques; 620.8205
• DOI: 10.1080/00140139.2019.1676473
• Languages: English
• ISSNs: 0014-0139

Abstract

Abstract: Identifiability and perceived urgency were compared for two sets of alarms in a healthcare inpatient setting. One contained currently used alarms where possible, with new sounds added as needed. The other was designed together, was more heterogenous, used timbre to encode intended similarities and explicitly encoded intended urgency across the set. Twenty nurses reported the identity and perceived urgency of the sounds in each set. Participants correctly identified the sound (0.89 vs. 0.77) and alarm category (0.93 vs. 0.82) more often in the new set than in the baseline set. In addition, multiple sounds in the new set were more identifiable. The new sounds also had a larger range of perceived urgency and better urgency match. The results indicate that timbre is well-suited to encode alarm groupings in larger alarm sets and that this, along with increased heterogeneity and explicit urgency mapping, improves alarm set performance. Practitioner summary: Clinical alarms are frequently misidentified. We found that making alarms more acoustically rich, using timbre to convey alarm groups, and explicitly encoding intended urgency improved identifiability and urgency match. These findings can be used to improve alarm performance across all safety-critical industries.