Cite
HARVARD Citation
Choi, S. et al. (2019). "How may i help you?" Says a robot: Examining language styles in the service encounter. International journal of hospitality management. pp. 32-38. [Online].
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Choi, S. et al. (2019). "How may i help you?" Says a robot: Examining language styles in the service encounter. International journal of hospitality management. pp. 32-38. [Online].