Self-gratification and self-discrepancy in purchase of digital items. Issue 8 (9th September 2019)

• Record Type: Journal Article
• Authors: Li, Shuainan; Phang, Chee Wei; Ling, Hong
• Is Part Of: Industrial management & data systems. Volume 119:Issue 8(2019)
• Page Start: 1608
• Page End: 1624
• Publication Date: 2019-09-09
• Subjects: Social media; Industrial management -- Periodicals; Electronic data processing -- Periodicals; Business -- Periodicals; Industrial management -- Great Britain -- Periodicals; 658.05
• DOI: 10.1108/IMDS-10-2018-0434
• Languages: English
• ISSNs: 0263-5577

Abstract

Abstract : Purpose: While previous research underscored self-presentation desire as an important motivator of digital item purchase, user needs for digital items may become increasingly inner-focused with the maturation of virtual communities (VCs). The purpose of this paper is to posit that self-discrepancy and self-gratification are key to explaining user purchase of digital items. Design/methodology/approach: A survey of 310 users of a social media-based VC well supports the hypotheses. Findings: The tenet of this study is that individuals purchase digital items in VCs not only for self-presentation purpose per se, but more importantly for reasons of more inner-focused, such as due to their self-discrepancy that motivates them to purchase digital items to enhance self-esteem, and also for self-gratification. Furthermore, self-discrepancy arising from comparing ones' current self against how they perceive others expect them to ideally be (i.e. self-other discrepancy) increases their self-presentation desire. Originality/value: Overall the findings enrich the current view that individuals purchase digital items mainly to present themselves to others (Kim et al., 2012), thus affording a more complete understanding of this behavior that has both important research and practical implications.