High value manufacturing (HVM) in the UK: case studies and focus group insights. Issue 1 (2nd January 2019)

• Record Type: Journal Article
• Authors: Huaccho Huatuco, Luisa; Martinez, Veronica; Burgess, Thomas F.; Shaw, Nicky E.
• Is Part Of: Production planning & control. Volume 30:Issue 1(2019)
• Page Start: 60
• Page End: 75
• Publication Date: 2019-01-02
• Subjects: Value proposition -- high value manufacturing -- business processes -- manufacturing -- strategic choice theory; Production planning -- Periodicals; Production control -- Periodicals; 658.5
• DOI: 10.1080/09537287.2018.1524162
• Languages: English
• ISSNs: 0953-7287

Abstract

Abstract: This paper studies the internal mechanisms that allow organisations to become high value manufacturing (HVM). Using a qualitative methodology, three UK manufacturing companies formed in-depth case studies with semi-structured interviews, observations and historical data. The HVM value matrix of Martinez and co-workers is used to categorise each organisation's value proposition. Wider benchmarking of the three organisations was carried out against a focus group with an additional seven manufacturing organisations. Thus, data from 10 manufacturing organisations are included in this research. The cases follow the 'customer intimacy' HVM discipline. The business processes supporting these value propositions were identified. Interestingly, each organisation's desired value proposition differs from their current one. 'Technological integrators' predominantly rely on new product development (NPD) and Strategy processes, whereas 'Socialisors' rely predominantly on Strategy and Customer Relationship processes. Companies can use the findings to better understand their current HVM value proposition and, where necessary, plan their transition to a future desired HVM value proposition.