Understanding organization transformation in evaluation and program planning. (April 2018)

• Record Type: Journal Article
• Authors: Schalock, Robert L.; Verdugo, Miguel Angel; van Loon, Jos
• Is Part Of: Evaluation and program planning. Volume 67(2018)
• Page Start: 53
• Page End: 60
• Publication Date: 2018-04
• Subjects: Transformation pillars -- Transformation strategies -- Organization capacity -- Organization outputs -- Organization outcomes; Health planning -- Periodicals; Medical care -- Evaluation -- Periodicals; 362.1068
• DOI: 10.1016/j.evalprogplan.2017.11.003
• Languages: English
• ISSNs: 0149-7189

Abstract

Highlights: An organization transformation model. A discussion of transformation pillars and strategies. A focus on organization capacity and its importance in organization transformation. A distinction between organization outputs and organization outcomes. Examples of organization-level and systems-level transformation. Abstract: Organization transformation is an increasingly important concept and process in human service organizations as they adapt to rapidly changing challenges and opportunities to enhance their effectiveness, efficiency, and sustainability. This article describes a four-component organization transformation model that incorporates transformation pillars, transformation strategies, organization capacity, and organization outputs and outcomes. The article includes examples of the model's use, and concludes with a discussion of valuable lessons learned to date.