Exploring Relationships Between Nurse-Patient Interactions and Duration of Emergency Room Triage. Issue 1 (September 2019)

• Record Type: Journal Article
• Authors: Boxley, Christian; Stein, Lucy; Wynn, Rachel; Miller, Kristen; Ratwani, Raj; Fegley, Brett; Ratwani, Krista
• Is Part Of: Proceedings of the International Symposium of Human Factors and Ergonomics in Healthcare. Volume 8:Issue 1(2019)
• Page Start: 270
• Page End: 272
• Publication Date: 2019-09
• Subjects: Human engineering -- Periodicals; Medical care -- Periodicals; 620.8
• DOI: 10.1177/2327857919081064
• Languages: English
• ISSNs: 2327-8579

Abstract

We observed nurse-patient interactions during triage in an emergency department over the course of a two-month period. After 161 observations, we found no significant correlation between the percentage of interaction attributed to the patient and the amount of time the patient spent in triage. Additionally, this study found no correlation between the types of questions the nurse asks and the time patients spend in triage.