Workplace Violence: Examining Interpersonal and Impersonal Violence among Truck Drivers. (29th July 2019) - Gray, Garry
Abstract : Employees who work alone are at greater risk of workplace violence. One of the higher‐risk lone worker occupations in North America is truck driving. Drawing on interviews with 158 truck drivers across the United States and Canada, this article examines how truck drivers interpret and experience both interpersonal and impersonal forms of workplace violence. Rather than rely on police enforcement and safety regulations, the truck drivers in this study believed that they were primarily on their own with regard to workplace violence. As a result, truck drivers described how they continually engage in informal personal safety strategies in order to decrease their chances of being victimized. These findings reveal how neoliberal responsibilization approaches to health and safety serve to conceal structural patterns of power and risk by containing individual responsibility for safety at the frontline. Overall, this study points to the need for law and policy to better incorporate the frontline experiences of workers when attempting to decrease the risk of workplace violence.