Assessing information interaction to improve library ebook collections and services. Issue 2 (3rd April 2019)

• Record Type: Journal Article
• Authors: Miller, Erin DeWitt; Rodriguez, Allyson; Smith, Susan
• Is Part Of: Journal of electronic resources librarianship. Volume 31:Issue 2(2019)
• Page Start: 66
• Page End: 78
• Publication Date: 2019-04-03
• Subjects: information interaction -- usability -- ebooks -- user interaction -- information behavior; Acquisition of electronic information resources -- Periodicals; Electronic information resources -- Management -- Periodicals; Libraries and electronic publishing -- Periodicals; Collection management (Libraries) -- Periodicals; 025.284
• DOI: 10.1080/1941126X.2019.1597438
• Languages: English
• ISSNs: 1941-126X

Abstract

Abstract: That university students encounter issues and experience frustration when using ebooks is well documented, but more research into the specific issues they encounter is needed. This study focused on how successfully undergraduate and graduate students use ebooks and whether there are measurable differences between the two groups. Researchers employed user testing methodologies, including task analysis and talk aloud protocol, to research student interaction with the content and structure of ebooks on two platforms: ProQuest Ebook Central and EBSCO eBooks. Findings include suggested improvements for ebook platforms, considerations for collection development librarians, and areas of focus for library instructors.