Managing Exploratory Units in Academic Libraries. Issue 6 (18th August 2019) - Cook, Matt
Abstract: This article describes the role of exploratory teams in leading radical innovation within academic libraries, empirically expanding on Jantz's research on the managerial and environmental conditions necessary for the creation of such units. Using historical and contemporary private-sector examples, as well as an in-depth case study from successful implementation of one such unit, this article documents the components, characteristics, and return on investment associated with academic library R&D. Finally, by tackling the concept of exploratory activities at the organization, team, and individual levels, the article presents actionable techniques for fully supporting, and adequately nurturing creative professionals whose job is to redefine 21st century librarianship.