Cite
HARVARD Citation
Fließ, S. et al. (2019). Commentary essay on "blueprinting the service company – managing service processes efficiently". Journal of global scholars of marketing science. 29 (3), pp. 281-292. [Online].
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Fließ, S. et al. (2019). Commentary essay on "blueprinting the service company – managing service processes efficiently". Journal of global scholars of marketing science. 29 (3), pp. 281-292. [Online].