Logistics Service Provider Selection through an Integrated Fuzzy Multicriteria Decision Making Approach. (16th June 2014)

• Record Type: Journal Article
• Authors: Akman, Gülşen; Baynal, Kasım
• Other Names: Kwong C. K. Academic Editor.
• Is Part Of: Journal of industrial engineering. Volume 2014(2014)
• Publication Date: 2014-06-16
• Subjects: Industrial engineering -- Periodicals; Industrial engineering; Periodicals; 620
• DOI: 10.1155/2014/794918
• Languages: English
• ISSNs: 2314-4882

Abstract

Abstract : Nowadays, the demand of third-party logistics provider becomes an increasingly important issue for companies to improve their customer service and to decrease logistics costs. This paper presents an integrated fuzzy approach for the evaluation and selection of 3rd party logistics service providers. This method consists of two techniques: (1) use fuzzy analytic hierarchy process to identify weights of evaluation criteria; (2) apply fuzzy technique for order preference by similarity to ideal solution (TOPSIS) method to evaluate and sequence alternatives and to make the final selection. Finally, an actual industrial application is performed in logistics department of a tire manufacturing company. For this, first, eight logistics supplier selection criteria were determined, and then the best alternative among seven logistics service provider companies was selected by the proposed method.