A Neural Network Approach to Intention Modeling for User-Adapted Conversational Agents. (27th December 2015)

• Record Type: Journal Article
• Authors: Griol, David; Callejas, Zoraida
• Other Names: Dauwels Justin Academic Editor.
• Is Part Of: Computational intelligence and neuroscience. Volume 2016(2016)
• Publication Date: 2015-12-27
• Subjects: Neurosciences -- Data processing -- Periodicals; Computational intelligence -- Periodicals; Computational neuroscience -- Periodicals; 612.80285
• DOI: 10.1155/2016/8402127
• Languages: English
• ISSNs: 1687-5265

Abstract

Abstract : Spoken dialogue systems have been proposed to enable a more natural and intuitive interaction with the environment and human-computer interfaces. In this contribution, we present a framework based on neural networks that allows modeling of the user's intention during the dialogue and uses this prediction to dynamically adapt the dialogue model of the system taking into consideration the user's needs and preferences. We have evaluated our proposal to develop a user-adapted spoken dialogue system that facilitates tourist information and services and provide a detailed discussion of the positive influence of our proposal in the success of the interaction, the information and services provided, and the quality perceived by the users.