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Ren, G. et al. (n.d.). Examining the relationship between specific negative emotions and the perceived helpfulness of online reviews. Information processing & management. 56 (4), pp. 1425-1438. [Online].
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Ren, G. et al. (n.d.). Examining the relationship between specific negative emotions and the perceived helpfulness of online reviews. Information processing & management. 56 (4), pp. 1425-1438. [Online].