Inclusion of Management Desirability and Risk in Service FMEA-Based Corrective Action Selection Methodology. (28th January 2014)

• Record Type: Journal Article
• Authors: Sutrisno, Agung; Lee, Tzong Ru (Jiun Shen); Kwon, Hyuck Moo
• Other Names: Kumanan Somasundaram Academic Editor.
• Is Part Of: Journal of industrial engineering. Volume 2014(2014)
• Publication Date: 2014-01-28
• Subjects: Industrial engineering -- Periodicals; Industrial engineering; Periodicals; 620
• DOI: 10.1155/2014/980473
• Languages: English
• ISSNs: 2314-4882

Abstract

Abstract : When selecting competing corrective actions on FMEA, decision makers may have a different desirability to target a certain improvement goal. Besides, once the corrective actions have been implemented, there may exist a considerable degree of risk due to the possible uncertainties of the outcome. This paper attempts to present FMEA-based corrective action prioritization, incorporating both management desirability and implementation relevant risk into the model. To reflect team desirability and risk attitude in estimating the attractiveness of corrective actions, the Derringer desirability and risk aversion factor are used. An illustrative example is provided to demonstrate the applicability of the proposed model.