Implementing Comprehensive Primary Care Referral Tracking in a Patient-Centered Medical Home. Issue 3 (July 2018)

• Record Type: Journal Article
• Authors: Spahr, Jenny; Coddington, Jennifer; Edwards, Nancy; McComb, Sara
• Is Part Of: Journal of nursing care quality. Volume 33:Issue 3(2018)
• Publication Date: 2018-07
• Subjects: care coordination -- nurse-managed clinic -- Patient-Centered Medical Home -- primary care -- referral process; Nursing -- Standards -- Periodicals; Nursing audit -- Periodicals; Health facilities -- Safety measures -- Periodicals; Nurse administrators -- Periodicals; 610.73
• DOI: 10.1097/NCQ.0000000000000283
• Languages: English
• ISSNs: 1057-3631

Abstract

Abstract : The Patient-Centered Medical Home care model emphasizes efficient, coordinated care distributed among interdisciplinary team members. One key function to care coordination is referral/test tracking. This study evaluated the referral practices in a nurse-managed Patient-Centered Medical Home primary care clinic. The major findings corroborate the need for a well-organized referral-tracking system that is centralized and contains safety nets to reduce the number of delayed or missed referrals. Abstract : Supplemental Digital Content is Available in the Text.