A Knowledge Management and Decision Support Model for Enterprises. (26th October 2011)

• Record Type: Journal Article
• Authors: Ribino, Patrizia; Augello, Agnese; Lo Re, Giuseppe; Gaglio, Salvatore
• Other Names: Soteriou Andreas Academic Editor.
• Is Part Of: Advances in decision sciences. Volume 2011(2011)
• Publication Date: 2011-10-26
• Subjects: Decision making -- Periodicals; Decision making; Electronic journals; Periodicals; 519
• DOI: 10.1155/2011/425820
• Languages: English
• ISSNs: 2090-3359

Abstract

Abstract : We propose a novel knowledge management system (KMS) for enterprises. Our system exploits two different approaches for knowledge representation and reasoning: a document-based approach based on data-driven creation of a semantic space and an ontology-based model. Furthermore, we provide an expert system capable of supporting the enterprise decisional processes and a semantic engine which performs intelligent search on the enterprise knowledge bases. The decision support process exploits the Bayesian networks model to improve business planning process when performed under uncertainty.