Possibilities and threats to TQM implementation in the innovation processes. (March 2019)

• Record Type: Journal Article
• Authors: Lebedeva, Tatiana; Yakovlev, Andrey; Kepp, Natalia; Ikramov, Ruslan
• Is Part Of: IOP conference series. Volume 497(2019)
• Publication Date: 2019-03
• Subjects: Materials science -- Periodicals; 620.1105
• DOI: 10.1088/1757-899X/497/1/012132
• Languages: English
• ISSNs: 1757-8981

Abstract

Abstract: The objective of this paper is to clarify the relationship between TQM (Total Quality Management) and innovations, to understand whether the innovation affects the enterprise efficiency. After sources analyzing, it was revealed that process strategies (process strategies, not product ones) improve the enterprise efficiency both in operational and financial terms, and product innovations only improve financial indicators. It was also found that the TQM implementation encourages both product and process innovations. However, only those enterprises that implement the process innovation strategies aim at adopting TQM principles and methods, although there is a connection between product innovation and TQM implementation. The paper novelty is to consider the interdependence of different innovative strategies (strategies for orientation to financial indicators and strategies for orientation to operational performance) with TQM implementation.