Investigating IT Governance through the Viable System Model. Issue 2 (3rd April 2019)

• Record Type: Journal Article
• Authors: Huygh, Tim; De Haes, Steven
• Is Part Of: Information systems management. Volume 36:Issue 2(2019)
• Page Start: 168
• Page End: 192
• Publication Date: 2019-04-03
• Subjects: IT governance -- Viable System Model (VSM) -- management cybernetics -- Case study; Management information systems -- Periodicals; Information resources management -- Periodicals; 658.403801105
• DOI: 10.1080/10580530.2019.1589672
• Languages: English
• ISSNs: 1058-0530

Abstract

ABSTRACT: This paper investigates IT governance through the Viable System Model (VSM). We make a theoretical contribution by discussing why IT governance can continue to achieve its purpose of creating and preserving IT business value. Additionally, we demonstrate how the VSM can be used as a lens to describe and diagnose IT governance from a practical perspective, offering insights in how complexity can be unfolded and how complexity engineering takes place to handle changing complexity.