A process model for bricolage-based resource co-management for a resource-constrained government IT project: Lessons learned from Taiwan's DOC project. Issue 1 (7th March 2016)

• Record Type: Journal Article
• Authors: Chen, Chung-Chi; Lee, Gwo-Guang; Chou, Tzu-Chuan
• Editors: Hasan and Henry Linger, Helen
• Is Part Of: Information technology & people. Volume 29:Issue 1(2016)
• Page Start: 200
• Page End: 220
• Publication Date: 2016-03-07
• Subjects: Grounded theory -- Digital divide -- Co-creation -- Alliances -- Organizational learning -- Collaboration -- Case study; Information technology -- Periodicals; Management information systems -- Periodicals; Human-computer interaction -- Periodicals; 004
• DOI: 10.1108/ITP-05-2014-0099
• Languages: English
• ISSNs: 0959-3845

Abstract

Abstract : Purpose: – The purpose of this paper is to examine the ways in which central government in resource-constrained environments collaborates with local government to utilize the available resources at hand to set up 300 Digital Opportunity Centers (DOCs) in 168 remote areas in Taiwan through co-management to bricolage new resources and new capabilities, gradually bridging the urban-rural digital divide to co-create values for local development. Design/methodology/approach: – This study adopted an in-depth case study. The authors selected Taiwan's DOC, the largest public information service infrastructure project in Taiwan, to explore issues related to bricolage-based resource co-management. Findings: – From the integrating relevant literature, the generic process of bricolage-based resource co-management can be inferred to consist of four major steps. Applying this body of knowledge as a theoretical lens to analyze the case of Taiwan's DOC, a process model of bricolage-based resource co-management is inductively derived to address the research questions. Research limitations/implications: – A common criticism of this methodology is its lack of generalizability since a case study cannot prove itself in a statistical sense. Practical implications: – This study is significant in that it provides a comprehensive and empirically supported framework. The authors hope that practitioners who face resource constraints when conducting large-scale IT projects can use the process model developed in this study as a detailed roadmap to identify the most appropriate actions and steps to undertake. Originality/value: – This study provides an empirically grounded framework that contributes toward addressing the lack of empirical studies in bricolage-based, resource co-management research.