Understanding Communication Effectiveness, Communication Satisfaction, Self-Efficacy, and Self-Care Management Among Patients With Chronic Disease. Issue 2 (April 2019)

• Record Type: Journal Article
• Authors: Kashian, Nicole; Mirzaei, Tala
• Is Part Of: Science communication. Volume 41:Issue 2(2019)
• Page Start: 172
• Page End: 195
• Publication Date: 2019-04
• Subjects: patient-provider communication -- channel expansion theory -- media synchronicity theory -- chronic disease -- self-efficacy; Social sciences -- Periodicals; Knowledge, Sociology of -- Periodicals; Communication in science -- Periodicals; Communication of technical information -- Periodicals; Communication in medicine -- Periodicals; Information scientifique -- Périodiques; Information technique -- Périodiques; Communication en sciences sociales -- Périodiques; Communication en médecine -- Périodiques; 300.14
• DOI: 10.1177/1075547019834566
• Languages: English
• ISSNs: 1075-5470

Abstract

This study investigates channel choice and effective patient-provider communication, patient satisfaction, self-efficacy, and self-care management among patients with a chronic disease by applying and testing two prominent media choice theories: channel expansion theory and media synchronicity theory. A national sample of respondents with chronic disease completed measures assessing constructs from each theory. The model for media synchronicity theory provided a better fit for the data than did the model for channel expansion theory. By providing an integrative model of effective patient-provider communication, this research provides practitioners and patients with theoretically -based empirical guidance to advance the study of chronic disease management.