Cite
HARVARD Citation
Wuenderlich, N. et al. (2015). "Futurizing" smart service: implications for service researchers and managers. Journal of services marketing. 29 (6), pp. 442-447. [Online].
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Wuenderlich, N. et al. (2015). "Futurizing" smart service: implications for service researchers and managers. Journal of services marketing. 29 (6), pp. 442-447. [Online].