Proposal of a user-centred approach for CPS design: pillbox case study. Issue 34 (2019)

• Record Type: Journal Article
• Authors: Merlo, C.; Akle, A. Abi; Llaria, A.; Terrasson, G.; Villeneuve, E.; Pilnière, V.
• Is Part Of: IFAC-PapersOnLine. Volume 51:Issue 34(2019)
• Page Start: 196
• Page End: 201
• Publication Date: 2019
• Subjects: Systems Engineering -- Human-Centered Design -- Smart Human-Machine Interface -- System Design -- CPS for Health Care; Automatic control -- Periodicals; 629.805
• DOI: 10.1016/j.ifacol.2019.01.065
• Languages: English
• ISSNs: 2405-8963

Abstract

Abstract: Product design greatly evolves for years, due to the increasing complexity of products, from simple monodisciplinary products to mechatronics systems then cyber-physical systems. Teams involved in the development of such systems are strongly interdisciplinary and require adequate engineering design methods. We propose hereafter a dedicated design process that integrates systems engineering approach, creativity tools and user-centered design methods. This design process has been implemented within a case study from e-health sector: a home-care provider asked us for developing and experimenting a 'connected' pillbox. After detailing main results of this development, we analyze them and propose methodological improvements. We finally conclude on some perspectives for studying engineering design in the context of global e-health systems.